Shipping, Returns, FAQ's

SHIPPING & FAQs 

FREE SHIPPING within New Zealand on orders over $75

FLAT RATE post & packaging New Zealand Nationwide $10

All orders all shipped the following day after your order been placed 

Please allow 2-7 working days for shipping around New Zealand. All orders are sent tracked with NZ Post.

For shipping costs to other countries, please contact us directly.

Should you have any questions regarding your order or our products, please contact us.

RETURNS & EXCHANGES

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

If the product does not meet expectations and contact has been made within 7 days of receiving it, we offer a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

We offer a 100% replacement in case if the items received are damaged.

In which case we ask to provide photos of the outer packaging required within 7 days after receiving the products. 

You can always contact us for any return questions. 

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